Feedback intelligence

Find the pattern without losing the source.

Proposed ingestion and analysis brings support conversations, calls, reviews, and internal notes into a normalized evidence layer—then groups related signals while preserving where each claim came from.

Proposed capability for an early-access product. Not available for instant use.
Decision recordIllustrative
01
SignalAudit log request
6 sources
02
Context$120k open pipeline
CRM-linked
03
RequirementAccount-level controls
7 criteria
04
ReviewProposed change
Human gate
Designed outcome

A theme is a navigable body of evidence, not a generated summary you have to trust blindly.

01

Normalize

Map distinct source formats into a consistent signal record while retaining source type, account context, and timestamps.

02

Cluster

Group semantically related requests and complaints, with controls for reclassification when the grouping is wrong.

03

Trace

Open any theme to inspect supporting quotes, affected accounts, and source references before using it in a decision.

What remains visible

Evidence before confidence.

Each proposed workflow keeps the inputs and uncertainties visible so a reviewer can challenge the conclusion.

  • Source-linked signal records
  • Theme confidence and exceptions
  • Duplicate-aware counts
  • Human correction path
Private preview

Turn one customer pattern into a decision your team can review.

Tell us where your strongest product evidence lives and what slows the path from insight to implementation.

Request early access